I'm really struggling with training people to do something I don't believe is right. For me personally I could not sit on a phone and tell a customer that they should use their credit card for all purchases. Gas, groceries, utilities...everyday expenses. But that is what I am suppose to train in my classes. Sure, if that happens to be a customer who pays their card in full each month and never accrues interest it would be okay. But,the majority of the customers do not; therefore, I would be suggesting to them to go further in debt. That's just wrong and I feel such conviction everytime I have to train it.
I need my job, though.
1 comment:
I know what you mean, that would be hard. Especially now, people should be getting out of debt.
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